Invoice payment
Handed to the processor
01 / The receipt
Comes from the processor
It is emailed to the address entered on the form, not from this page and not from this office. It is the record of what was actually charged, so keep it with the invoice.
02 / The invoice
Settled when funds clear
Authorised and cleared are not the same thing, and a card payment can still fail after the browser has moved on. The office marks an invoice paid against the cleared payment, not against this page.
03 / If it looks wrong
Ask before paying twice
Write with the invoice number and what you saw on screen. A duplicate payment is far easier to prevent than to refund, so wait for an answer rather than submitting the form again.
Nothing arrived
Give the receipt a few minutes, then check the junk folder of the address you entered. If it is still missing, write to info@dapecustoms.com with the invoice number rather than submitting the form a second time. We would much rather look it up than refund a duplicate.